Shop Technician

Job Details

Position Overview

• Position Title: Shop Technician 

• Pay Rate: $21.00 – $23.00 per hour

• Schedule: 8-hour shift, 7:00 AM to 4:00 PM (or 7:00 AM to 5:00 PM), Monday through Friday; occasional weekend work as required.

• Work Location:  Odessa, TX 79765

Responsibilities & Accountabilities

• Manage the daily workflow of shop operations, inventory management, and customer support.

• Maintain custody controls over all inventory received, stored, and shipped, allocating available inventory to maximize customer satisfaction.

• Handle customer requests, walk-ins, order fulfillment, and service expectations (coordinating deliveries, pick-ups, change orders, and service issues).

• Maintain ongoing communications with customers, sales personnel, and reps while ensuring direct product delivery occurs timely and cost-effectively.

• Comply with all company and OSHA safety procedures, including wearing required PPE (steel-toed shoes, safety glasses).

• Maintain overall facility and grounds appearance, participate in Lean events, and report unsafe conditions immediately.

• Required driving of up to 25% to visit customer locations, field sites, and business locations.

Qualifications & Requirements

Minimum Qualifications

• At least 3 years of experience in production, inventory, and customer support/service within the oil & gas industry.

• At least 1 year of customer service experience.

• Proficiency in MS Windows, Word, Excel, and PowerPoint, with a working knowledge of ERP systems.

• Strong strategic thinking, leadership, multi-tasking, and analytical skills.

• Must possess a current, valid driver’s license and meet company driver policy and DOT requirements.

Preferred Qualifications

• 4-year degree or equivalent experience.

• Experience working with Oracle.

• Experience assembling chemical injection pump products.